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Privacy Policy & Consent to Communication – Quantum Insurance

At Quantum Insurance, along with our affiliates (“Quantum Insurance”, “we”, “us”), we prioritise your privacy and are dedicated to protecting the information you share with us. This document outlines how we handle the Personal Information collected through our website, applications, and services (referred to collectively as “Services”). It does not extend to the content processed on behalf of our API customers, which is covered by separate agreements.

1. Collection of Personal Information

We gather Personal Information about you in the following ways:

Directly from You
When you create an account, use our Services, or communicate with us, we collect:

• Account Information: Your name, contact details, account credentials, payment information, and transaction history.

• Content: Personal Information in your inputs, uploads, or feedback to our Services.

• Communication Information: If you contact us, we collect your name, contact details, and message contents.

• Social Media Information: Interacting with our social media accounts may result in us collecting your contact details. The platforms may also provide us with aggregated user interaction data.

Automatically Collected Information
As you navigate and interact with our Services, we collect:

• Technical Information: Browser/device data, IP addresses, usage patterns, and cookies to enhance your experience and improve our Services.

2. Use of Personal Information

We use your Personal Information to:

• Deliver and improve our Services.

• Communicate with you about updates and offerings.

• Conduct research and prevent fraud.

• Comply with legal obligations and protect our rights.

3. Disclosure of Personal Information

We may share your Personal Information with:

• Service Providers: To support our business operations and service delivery.

• During Business Transfers: As part of mergers, acquisitions, or other business transitions.

• For Legal Reasons: When necessary to comply with laws or protect our interests and safety.

4. Your Rights

Depending on your location, you may have rights relating to your Personal Information. These may include the right to:

• Access your Personal Information and how it is processed.

• Delete your Personal Information.

• Rectify or update your Personal Information.

• Transfer your data to a third party (data portability).

• Restrict or object to processing.

• Withdraw consent at any time.

You can exercise these rights by contacting us at [Insert Company Email].

5. Children’s Privacy

Our Services do not target children under 13. We do not knowingly collect information from children under this age. If we learn of such collection, we will delete the data. Users aged 13–17 must have permission from a parent or guardian.

6. Third-Party Websites

Our Services may contain links to external sites not governed by this Privacy Policy. We recommend reviewing their privacy policies independently.

7. Security and Retention

We implement appropriate security measures to protect your Personal Information. However, no system is entirely secure. We retain data as needed for service delivery and compliance with applicable laws.

8. International Users

Your Personal Information may be processed and stored in the United States and other jurisdictions in accordance with our international operations and legal obligations.

9. Policy Updates

We may periodically update this Privacy Policy. Any changes will be posted on our website with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [Insert Company Email].

Consent to Communication

By submitting your personal information on our website, including your name, telephone number, and email address, you agree that Quantum Insurance, its affiliates, and our trusted third-party partners may contact you via:

• Email

• Phone calls

• Text messages

• Postal mail

This communication may inform you about new products, services, promotions, and special offers relevant to you.

Automated Calls and Messages
You acknowledge and agree to receive autodialled or prerecorded calls/messages to the phone number provided. Separate, express consent will be obtained for telemarketing calls, as legally required.

Third-Party Communication
We may share your information with trusted partners to offer you relevant services. These parties must comply with our data protection standards and legal requirements.

Voluntary Nature of Consent
Consent is entirely voluntary and can be withdrawn at any time. To do so, follow opt-out instructions in our messages or contact our customer service.

Data Protection and Privacy

• Use of Information: We use your information to personalise communication, improve our services, and conduct internal analytics and research.

• Sharing and Disclosure: We do not sell your data. Any data shared with third parties is protected under strict agreements and legal safeguards.

• Data Security: We use technical and organisational measures to safeguard your data from unauthorised access, loss, or damage.

• Your Rights: You have the right to access, correct, delete, and restrict processing of your data. You may also object to processing or request data portability by contacting us.